If you are not completely satisfied with your purchase, you can return your item(s) within 30 days of the date of purchase. You can exchange your item(s), or you can receive a full refund with proof of purchase. 

• Items must be in original condition (unused/unworn with original packaging)
• Proof of purchase required (receipt / e-receipt)
• Refunds will be made in the same form of payment as the original purchase.
• Footwear exchanges and refunds will be issued if the product has not been worn outdoors and is in good condition. 

Final Sale items:

• For hygienic reasons, the following are considered as final sale items: swimwear, undergarments (briefs / boxers), face masks, nutritional and food products.
• Gift Cards are considered a final sale and cannot be redeemed for cash. 

How to return items:

All purchases made in our retail stores and our online store can be returned in the following 2 ways. 

In Store Returns

• We are now accepting returns or exchanges at our retail locations currently.

Mail In Returns

• Returns must be mailed to our distribution centre.
• You are responsible for return shipping costs. 
• Should you choose to exchange your item(s), you will not be charged shipping for your exchanged shipment.

• Please include the following:
  •A note as to why you are returning the item(s)
  •Your order number or copy of your sales receipt
  •Any additional information to help our return team process your  return
• 
  
  • Please mail your returns to the following address:
      Bushtukah Inc.
      Returns Department
      Suite 130 – 2680 Queensview Drive
      Ottawa, ON
      K2B 8J9