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Return Policy

(updated December 23, 2020)

As of December 26, 2020 we will not be accepting curbside returns and/or exchanges. We have extended our 30 day return policy to 30 days after the Bushtukah resumes normal in-store operations.

Items may still be returned by our “return by mail” procedure.

Note that we will not accept returns dropped off in person.

This policy does not include item(s) that have wear and tear or have been damaged while in use.

For hygienic reasons, all swimwear, cycling shorts and undergarments are final sale and cannot be returned. Footwear exchanges and refunds will be issued as long as the product has not been worn outdoors and is in good condition.

Note: You are responsible for return shipping costs. Should you choose to exchange your item(s), you will not be charged shipping for the exchanged shipment.

Please mail your returns to the following address:

Bushtukah Inc.
Returns Department
Suite 130 – 2680 Queensview Drive
Ottawa, ON
K2B 8J9

Returns must be mailed, we will not accept returns drop off in person.

Please include a note as to why you are returning the item(s), your order number and any additional information to help our returns team process your return.