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Due to a high volume of online orders there may be delays in the processing your order.


Free ground shipping* on all orders over $49.00**.

**For orders under $49.00 (pre-tax) there will be a flat $12 shipping charge.

*This applies to regular sized items. For items that are considered oversized, you will be contacted by our customer service department with a shipping quote. Orders containing bicycle trainers, bike car racks, strollers, Skis, Ski Poles, etc, may incur additional shipping charges after your order is placed. You will be contacted before any additional shipping charges are applied to your order.

Some items on our website are special order items
(as indicated by the availability on the item(s) page)

Online orders containing special order items are shipped complete by default

If you wish to split the shipment of your order please contact the web support team at

Note: If split items do not meet our current shipping policy those items will have a supplemental shipping applied. This will delay processing of your online order.

Expedited Shipping

Please leave us a “note” during the checkout process or reply to your order confirmation and we will e-mail you a shipping quote with expedited options.

Payment Options

We are pleased to accept the following payment methods on our website: Visa, MasterCard and American Express, Debit Visa / Mastercard. Our site is fully secure and we are committed to protecting your privacy. See our Privacy Policy for more information.


Taxes are collected on merchandise and freight. Please Note: Taxes are determined based on the shipping destination.

BC 7% PST + 5%GST
MB 7% PST + 5% GST
NB 15% HST
NL 15% HST
NS 15% HST
ON 13% HST
PE 15% HST
QC 9.975% QST + 5% GST
SK  6%PST + 5% GST

US and International Orders

Unfortunately, we are unable to process orders outside of Canada at this time.


Returns Policy

Please review our Return Policy page.