BIKE SERVICE APPOINTMENT REQUEST

-

1: Please complete and submit the service request form listed below. Our technicians will EMAIL you back within 48 hours to get your appointment request finalized and booked.

-

2: Bicycles must be dropped off at the store the day BEFORE the service appointment date. Bicycles must be picked up within 48 hours of completion of service.

3: If you wish to change your appointment you will need to cancel and rebook (resubmit a new appointment form)

-

4: Terms and Conditions:

All repairs are subject to part availability. We may not be able to source all parts for all bikes. As a result we will not be able to service the following:

• Bikes 20+ years old
• Bikes from large big box retailers because these bikes often have parts that we cannot source for repair.
• Bikes from brands which include proprietary parts that are only available to bike shops that sell that brand.
• E-bikes from brands we do not sell
• Bikes with Campagnolo parts
• Bikes that are in very poor shape (ie. substantially rusted)
• Recumbents, hand cycles, adult tricycles, and other non conventional specialty bike like objects

-