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Shipping With Bushtukah

*Holiday Notification: We will do our best to have all orders shipped out in time for the Holidays. However, in some cases this may not be possible.
When this occurs we will be in contact with you. Please email orders@bushtukah.com if you have any questions.

Shipping charges are based on the merchandise total of your order.

$9.00* on orders up to $24.99
$12.00* on orders between $25.00 and $49.99
$15.00* on orders between $50.00 and $74.99
Free ground shipping* on orders over $75.00

*This applies to regular sized items. For items that are considered oversized, you will be contacted by our customer service department with a shipping quote. Orders containing kettlebells, weights, medicine balls, bicycle trainers, etc, may incur additional shipping charges after your order is placed. You will be contacted before any additional shipping charges are applied to your order.

Expedited Shipping
Please leave us a “note” during the checkout process or reply to your order confirmation and we will e-mail you a shipping quote with expedited options.

Taxes

Taxes are collected on merchandise and freight.
Please Note: Taxes are determined based on the shipping destination.
AB 5% GST  /  BC 7% PST + 5% GST  /  MB 7% PST + 5% GST  / NB 15% HST  /
NL 13% HST  /  NS 15% HST  /  NT 5% GST  /  NU 5% GST  /  ON 13% HST  /
PE 14% HST  /  QC 9.975% QST + 5% GST  /  SK  5%PST + 5% GST  /  YT 5% GST

US and International Orders

Unfortunately, we are unable to process orders outside of Canada at this time.

Return Policy

If you are not completely satisfied with your item(s), you can return your purchase within 30 days. You can exchange your item(s), or you can receive a full refund.

This policy does not include item(s) that have wear and tear or have been damaged while in use.

For hygienic reasons, all swimwear, cycling shorts and undergarments are final sale and cannot be returned. Footwear exchanges and refunds will be issued as long as the product has not been worn outdoors and is in good condition.

Note: You are responsible for return shipping costs. Should you choose to exchange your item(s), you will not be charged shipping for the exchanged shipment.

Please mail your returns to the following address:

Bushtukah Inc.
Returns Department
Suite 130 – 2680 Queensview Drive
Ottawa, ON
K2B 8J9

Please include a note as to why you are returning the item(s), your order number and any additional information to help our returns team process your return.

Returns can also be processed in-person at our retail store locations.

Payment Options

We are pleased to accept the following payment methods on our website: Visa, MasterCard and American Express. Our site is fully secure and we are committed to protecting your privacy. See our Privacy Policy below for more information.

Your Privacy

Thank you for reviewing our policies regarding any personal information you may choose to provide at our website. We take your privacy very seriously and carefully protect any and all information entrusted to us. We only collect information that helps us serve you better and that you voluntarily provide. We do not share your information with anyone else unless you've approved of such sharing in advance.

What Information We Collect

The following types of information may be collected at this website  (if you volunteer it):

your e-mail address
your first and last name
your street address, city, state and ZIP Code
pertinent information specific to an event or activity (where relevant)

More About E-Mail & Postal Addresses

If you supply us with your e-mail and/or postal addresses, and opt-in to our email subscription list, you may receive periodic messages from us with information on new products, services or upcoming events.

If, later, you decide you no longer wish to receive such messages, you may let us know by sending an e-mail, calling or writing us. To ensure we correctly identify you (many names are similar), please be sure to include your complete name and address and all e-mail addresses that may be associated with your record. This helps us accurately locate your information in our file. Such information will only be used to comply with your request. You may also unsubscribe from within any email you receive or by entering your email in the form below.



If you would like to see your contact information we have on file, please stop in or let us know to what address you'd like us to send a copy.

Security

We use Secure Sockets Layers (SSL) protocol to encrypt sensitive data transmitted during the order and registration process. Our website is hosted by smartetailing.com, which uses securecart.net and is certified by VeriSign.  

To learn more about site security and SSL, please visit www.verisign.com

Periodic Updates

Please check this page for periodic updates on our policies regarding any personal information you've provided to us via our website. Thank you for visiting us online. We appreciate the opportunity to serve you.

Shipping With Bushtukah During Holidays

*Holiday Notification: We will do our best to have all orders shipped out in time for the Holidays. However, in some cases this may not be possible.When this occurs we will be in contact with you. Please email orders@bushtukah.com if you have any questions.